Operational infrastructure that keeps working
Most businesses that improve their operations do so in a burst. The work gets done, the folders get created, the processes get written. Then the founder gets busy again, the registers quietly go stale and the systems gradually stop reflecting how the business actually runs.
Retained operational partnership with Bloomfield Street is designed to prevent that. It is an ongoing working relationship that maintains what has been built, identifies what needs attention next and gives you consistent operational thinking without requiring you to carry it alone.
✽ How it works
A structured ongoing relationship, not ad hoc availability.
One day per month - £750 pm
A structured monthly working session with a rolling operational priority plan and ongoing support between sessions. The right starting point for businesses that have completed an audit or build project and want consistent operational thinking without a large ongoing time commitment.
- 8 hours per month
- Rolling priority plan
- Policy and process maintenance
- Operational sounding board
- Monthly written summary
- Governance register upkeep
Best for:
Businesses that have completed a build project and want structured ongoing operational maintenance without a large monthly commitment.
Two days per month - £1,500 pm
Two days per month with a regular working rhythm spread across the month. Enough time to make real progress on active operational priorities alongside ongoing maintenance. Suited to businesses that are still actively improving their infrastructure while keeping what already works running well.
- 16 hours per month
- Rolling priority plan
- Active infrastructure build work
- Process and governance maintenance
- Operational sounding board
- Monthly progress and priority summary
Best for:
Businesses in active growth or transition that need both ongoing maintenance and real operational build momentum each month.
Three days per month - £2,250 pm
A substantial and consistent operational presence across multiple workstreams. Three days per month across weekly or bi-weekly sessions, with broad operational priority ownership and proactive gap identification. For businesses where regular Bloomfield Street involvement materially reduces leadership drag and keeps the operational picture moving forward.
- 24 hours per month
- Weekly or bi-weekly sessions
- Multi-workstream priority ownership
- Team-facing support where relevant
- Leadership reporting and visibility support
- Proactive risk and gap identification
- Monthly written progress summary
Best for:
Businesses with significant and sustained operational infrastructure needs where a consistent embedded partner creates genuine and measurable momentum.
✽ What this is not
A few things worth being clear about.
- Not a general support contract.
- Retained partnership is structured work with an agreed scope and rolling priorities. It is not unlimited operational availability or a standing call-us-when-something-breaks arrangement.
- Not a substitute for hiring.
- Bloomfield Street is not a fractional COO or a day-to-day employee equivalent. We provide senior operational thinking and practical infrastructure work. If you need someone running operations full-time, that is a different need.
- Not the right first step for everyone.
- Retained partnership works best where there is already a clear operational picture to work from. If you are not sure where the strain is, the right starting point is usually an Infrastructure Audit rather than a retained relationship.
Not sure which tier is right?
Most retained partnerships begin after an Infrastructure Audit or a build project, once both sides understand the operational picture clearly. If you have already been through that work, or if the fit feels obvious from where you are, a short conversation is the right next step.